Agents that sell, support
and do the internal work.
4 kinds of agent on the same system: the sales one, which answers before the purchase; the support one, which answers afterwards with the customer record in view; your team assistant, which operates Sinfonix Core over chat; and the operational ones, which do the long work by themselves. Sales and support are contracted here, and each one can be specialised in your trade with an add-on that is quoted: it understands your industry vocabulary and applies the rules of your operation. The team assistant is added separately, and the operational agents come inside what you already contracted: they build the site, prepare the month of content, leave the campaign ready. An operational agent built for a task specific to your business gets surveyed and quoted. Designed, orchestrated and supervised by professionals: AI does the work, the judgement stays human.
- No enquiry left unanswered, at any hour
- Your team stops repeating itself and handles what matters
- Before automating we tell you what is NOT worth automating
Hi! How much is a blackout roller blind, 1.60 x 2.10?
23:14Hi! That size in blackout is $184,500 fitted. We have it in 5 colours. Want the details here?
23:14Sure. And if I take 3 of them?
23:15For 3 units it comes to $498,000, with the volume discount you have loaded. I will put the quote together and log it with the enquiry.
23:15
What is inside
Everything we do in AI Agents.
For companies losing sales because nobody gets to the messages, or with people doing the same thing by hand every day.
How it goes to work
Set up once, answering always.
The agent works with your catalogue and your rules, not with what sounds good. What fits no rule it does not invent: it stops and hands it over.
- 01
We load your catalogue and your rules
Prices, sizes, payment terms and what is never answered without a person. That is what the agent can use, and there is no more.
You getThe agent with your catalogue loaded
- 02
It is tested before it answers anyone
We make it talk through real cases from your business and adjust anything it answers differently from how you would.
You getThe answers reviewed, one by one
- 03
It answers, logs and stops when it should
Every conversation stays on the record of whoever wrote. Anything outside the rules goes to a person with the case ready.
You getEvery enquiry in the CRM, with its history
- Telegram
- Instagram and Messenger
- Your website chat
The exception
What fits no rule
is not answered alone.
It is the question that stops the sale: what happens when the agent does not know. The answer is that it does not guess. It stops, says so, and leaves the case ready for a person.
The last thing the agent answers
I need 40 units for Friday and 30 days to pay.
18:42I need to confirm that with the team. I am passing your request on now and we will get back to you here.
18:42
It does not promise what it cannot hold. A payment term and a large delivery are not a price enquiry.
What the person gets
Exception · order with conditions
- Customer
- Asked for
- Channel
- Stopped by
- Payment term outside the rule
What has to be decided: whether the term is granted, and on what condition.
The whole conversation and the customer history are already on the record: the person decides, they do not reconstruct.
AI as the engine, people as the directors. The repetitive part runs on its own and what takes judgement stays with a person, which is where judgement is worth something.
Prices
The list for this line.
What is already built has its price published below. What is built to measure is quoted by stage, and the number is in writing before we start.
| Item | Unit | Price |
|---|---|---|
| Sales Agent | per month | from $219 |
| Support Agent | per month | from $289 |
What is closed: the price is agreed before we start, written in the chat with the scope next to it. If something is added later, it is quoted separately and also put in writing.
Ask for the list on WhatsAppAbout this list. The amounts come from the current catalogue, and the one that counts is the one written in the conversation with the scope beside it. What is built to measure is quoted by stage: nothing is estimated.
Frequently asked
The doubts of trusting
an agent.
Does this replace my team?
No, it takes the repetitive part off their hands. The agent answers the usual questions and gathers information; when judgement is needed it hands over to a person with the context already assembled.
What if the agent does not know something?
It does not make things up: it escalates. When a question falls outside what it has been given, it says a team member will look at it and passes on the full conversation. We would rather it admit it does not know.
Is my data used to train models?
No. Your account data is used to answer you and nothing else. It does not feed public models and it is not shared with other clients.
Can I see what it replies?
Yes, every conversation is logged and you can read them whenever you want. It is the only way to improve the answers.
What does it integrate with?
WhatsApp, Telegram, your site, and internally with the systems you already use. If it can be connected, we connect it; if not, we tell you before promising anything.
Can I start small?
That is what we recommend. Start with one process, measure what changed, and only then add the next.
Tell us what your business does.
We tell you which piece fits, and why. No commitment.