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24/7 Webmaster

A simple change
waits for no one.

You write in your own words, at any hour. The request is logged, the system runs it, a person reviews it, and it comes back published in the same conversation.

Ask for a change on WhatsApp

Change log

  1. today 07:15This week's promo, on the home pageIn progress
  2. Sat 23:40Menu prices, updatedPublished
  3. Fri 18:05New photo on the home pagePublished
  4. Thu 09:12Summer hours in the footerPublished
  5. Tue 21:30Frequently asked questions sectionPublished
  6. Mon 08:47New phone number for the shopPublished

1 active request at a time. When it closes the next one starts, and every one is logged with its date.

What you ask for

What ships right away,
and what gets quoted.

The column on the left is in the monthly fee, with no cap and no extra charge. The one on the right is not a change: it is a project, and it gets quoted with scope and price closed before it starts.

Simple changes, no limit

  • The copy of any section
  • Photos, logos and files to download
  • Prices, opening hours and contact details
  • New sections built from a template
  • The colours and the typefaces of the site
  • Products, categories and stock in the catalogue
  • A promo that starts today and ends on Sunday

Quoted separately

  • Connecting the site to another system you already use
  • A feature that does not exist yet
  • Rebuilding the whole site with a different structure

That line is not drawn by you, and not by the agent on its own: if a request goes beyond a simple change, you are told before anything is touched and you get the scope in writing.

What is behind it

The same chat
opens your system.

The CRM and the catalogue of Sinfonix Core come with any website or campaign, at no charge. So the webmaster is not only there for changes to the site: you ask it about what came in.

  • Your contacts and your enquiries

    Every enquiry that arrives through the site is recorded with its name, its channel and where it was left. It does not get lost in anyone's inbox.

    You writeWho got in touch this week, and who is still waiting for an answer?

  • Your catalogue and your prices

    Your products and their prices live in the same place the site reads them from. You change them once and they change in both.

    You writeChange the price on these 4 products and drop the one I no longer sell.

  • Your deals and your sales

    What is about to close and what has already been paid is recorded against the contact, with its history, not in a notebook.

    You writeSend me this month's sales and what is still open.

What it costs

The webmaster is not sold on its own: it is included in the monthly fee of any website, along with the hosting, the certificate, the backups and the monitoring.

Frequently asked questions

What gets asked
before writing in.

Am I talking to a bot?
You are talking to the Concierge, the Sinfonix agent. It understands the request and carries it out. Behind it there are people who designed every process and review what goes out, and when a request needs human judgement a person takes it. If you ask what it is, it tells you it is an agent: it never claims to be human.
At any hour, really?
Yes. On a Sunday night a request comes in the same way it does on a Tuesday at 10 in the morning. What changes, depending on the request, is whether it goes out on its own or waits for a person to review it.
What if I ask for 3 things at once?
All 3 come in and they are worked on 1 at a time. When the first one closes the next one starts, and the log shows you where each one was left.
What if I do not like how it turned out?
You reply in the same conversation and it gets corrected. There is no round of corrections and no limit on passes: it is still the same request until it is right.

Write to the webmaster.

Tell it what you want to change. And if you do not have a site yet, we will tell you which one fits and what it costs, in writing.