Agents and conversations
What your market asks at 3 in the morning.
Every conversation your agent handled is stored and readable: what they were asked, what it answered, when it decided to hand the case to a person. It is the only way to improve its answers, and also the only way to know, without guessing, what your market is asking at 3 in the morning.
- Every agent conversation, stored and readable
- See when it answered alone and when it called a person
- Reading them is the only way to improve its answers
- Every contact in one place
- One inbox for every channel
- Everything the agent answered
Included
Included
This is not billed
separately.
It comes with any website or campaign you hire, with your data inside from day one. There is no setup fee: what you hire is the site or the campaign, and the core runs underneath. And if you already have your site, the system can be hired on its own.
See the website plansIf you already have your site and want the system alone, it is hired separately: write to us and we will look at it.
What it includes
What comes with the service.
Every contact in one place
Every enquiry kept with its full history: where it came from, what they asked and how it ended.
One inbox for every channel
WhatsApp, your site forms and your ads land in the same inbox, with no app hopping.
Everything the agent answered
Conversations are stored and readable whenever you want: the only way to improve them.
Frequently asked
About the system,
in short.
What does it cost?
Nothing, if you hire a website or a campaign: it comes included, with no plan of its own and no user limit. It is not a trial or a cut-down edition, it is the same system we work with. If you already have your site and want only the system, it is hired separately.
Can I hire it on its own?
Yes, as its own subscription. It comes at no charge with any website or campaign; if you already have your site and want the system alone, write to us. It pays off when there is something to record, so the first thing we look at is where your enquiries come in.
Is the data mine?
Yes, and you can download it whenever you want in open formats. Neither the contacts nor the history are held hostage: if we stop working together, you take them with you.
Can my team get in?
Yes, each person with their own login, seeing only what concerns them. Nobody shares a password or sees what they should not.
Does it replace the CRM I already use?
It can, but it does not have to. If you already have one running and your team uses it, we leave it where it is and connect what is needed. Switching systems for no reason is the fastest way to lose information.
Tell us what your business does.
We tell you which piece fits, and why. No commitment.