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AI Assistant

An assistant that answers your customers around the clock, on WhatsApp, Telegram and your website chat. It answers what people actually ask: prices pulled from your catalog (never invented), hours, service area, order status. It builds estimates with measurements and quantities, and every inquiry is logged in your system with a name and phone number, so none slip away. When something is beyond it, it hands the conversation to you. You decide how it speaks and, above all, what it must not talk about.

Southern Blindsreplies instantly
  1. Hi! How much for a blackout roller blind, 1.60 x 2.10?

    23:14
  2. Hello! In blackout, that size is $184.50 including installation. We have it in five colours and delivery takes 10 days. Want me to send you the details here?

    23:14
  3. Yes please. And for three of them?

    23:15
  4. Three units come to $498.00, discount included. I am putting the quote together and passing it to Marina, who will message you first thing tomorrow to arrange the measuring.

    23:15
A customer asking at eleven at night. Nobody on the team was awake.

Plans and terms

Choose how
to start.

Starter

For the business handling around fifteen inquiries a day. One assistant answering on WhatsApp, Telegram and your website chat, with every inquiry logged with a name and phone number.

$249per month

One-time setup fee of $299

Includes 500 conversations a month. Extra ones are $0.40 each.

  • 500 conversations per month included
  • One assistant: sales, support or general enquiries
  • WhatsApp, Telegram and website chat
  • Every inquiry logged in your system
  • Answers with your hours, service area and prices
Get started

Pro

For the business that lives off incoming inquiries. Two assistants, so you can split roles or numbers: one handling sales and another handling after-sales, for example.

Recommended

$549per month

One-time setup fee of $299

Includes 1,500 conversations a month. Extra ones are $0.30 each.

  • 1,500 conversations per month included
  • Up to 2 assistants, each with its own role
  • WhatsApp, Telegram and website chat
  • Quotes from your catalog, never invents a price
  • Builds estimates with measurements and quantities
Get started

Premium

For the volume of an operation that bills whatever comes in through the phone. Four assistants, to cover different branches or business lines, and the lowest overage rate.

$949per month

One-time setup fee of $299

Includes 3,000 conversations a month. Extra ones are $0.25 each.

  • 3,000 conversations per month included
  • Up to 4 assistants, one per branch or line
  • WhatsApp, Telegram and website chat
  • The lowest overage rate on the ladder
  • Priority on the adjustments you ask for
Get started

Prices in US dollars. Setup is a one-time charge, billed at signup.

Add-ons

What you can add on.

All optional, switched on when you need it. None of this is required to get started.

  • Voice notes

    The assistant answers with voice notes on WhatsApp and Telegram. Includes 500 notes per month.

    $79 per month

    Past the included notes, $0.30 per note.

Add-ons go on and off whenever you want, without changing your plan. Message us and we switch them on.

01 · What's included

What comes with the service.

  • AI Powered

    Accelerated and optimized solutions using Artificial Intelligence algorithms.

  • WhatsApp, Instagram & Web

    One assistant across every channel, with a single conversation per customer.

  • 24/7 Coverage

    Answers at 3am, on weekends and holidays, with no overtime cost.

  • Human Handoff · When a case calls for it, the conversation moves to a person with full context.
  • Understands Voice Notes · Customers send a voice note and the assistant understands it, and can reply with one.
  • Lead Qualification · Asks what it needs to know whether a lead is worth pursuing, and how urgently.
  • Trained on Your Content · Knows your catalog, prices and policies: it does not improvise answers.
  • CRM Sync · Every conversation and customer detail lands in the system automatically.
  • Multilingual · Detects the customer language and replies in it.

Frequently asked

The doubts of trusting
an agent.

  • Does this replace my team?

    No, it takes the repetitive part off their hands. The agent answers the usual questions and gathers information; when judgement is needed it hands over to a person with the context already assembled.

  • What if the agent does not know something?

    It does not make things up: it escalates. When a question falls outside what it has been given, it says a team member will look at it and passes on the full conversation. We would rather it admit it does not know.

  • Is my data used to train models?

    No. Your account data is used to answer you and nothing else. It does not feed public models and it is not shared with other clients.

  • Can I see what it replies?

    Yes, every conversation is logged and you can read them whenever you want. It is the only way to improve the answers.

  • What does it integrate with?

    WhatsApp, Telegram, your site, and internally with the systems you already use. If it can be connected, we connect it; if not, we tell you before promising anything.

  • Can I start small?

    That is what we recommend. Start with one process, measure what changed, and only then add the next.

Let's talk about
your project.

Tell us what you need and we'll tell you how we'd approach it. In minutes, not weeks.

No strings attached. The first chat is free and we reply right away.